Privacy Policy

This Privacy Policy sets out a clear explanation of Clarendon International Education’s data processing practices and how we safeguard the personal information which you have given us. It explains what data we collect, why we collect it and what we do with it.

Clarendon International Education is committed to protecting the privacy of your personal information. Any data you provide will be held securely and used in accordance with the Principles of the new, updated General Data Protection Regulation (GDPR) of 25 May 2018 which replaces the Data Protection Act of 1998.

There follows a brief summary of how we collect and use your data. For fuller details about how we process personal data, please see our Privacy Notice.

Who are ‘we’?

Clarendon International Education is a limited company registered in England and Wales under the Companies Act (Company Number 03001991). Its Registered Company address is Narrow Quay House, Narrow Quay, Bristol BS1 4QA. Its office address is Suite 1a, Innovation House, Oxford Business Park, John Smith Drive, Oxford OX4 2JY.

In this policy, whenever you see the words ‘we,’ ‘us’ or ‘our’, it refers to the company, Clarendon International Education Limited, referred to as Clarendon in this document.

Clarendon was established to provide the best possible standard of guardianship for international pupils in UK boarding schools and for students under the age of 18 in UK universities and colleges. In addition, Clarendon helps and advises international parents about their choice of boarding school, summer school, revision course or specialist tuition.

Clarendon International Education is the ‘data controller’ of any personal information it may collect, process and hold about you and your children in our guardianship care, unless we inform you otherwise.

Your acceptance of this policy, and our right to change it

By using our website or providing your information you consent to our collection and use of this information as set out in this policy. If you do not agree to this policy, please do not use our site. We may make changes to this policy from time to time. If we do so, we shall list the changes on this page and they will apply from the time we list them.

What information do we collect?

We may collect and process personal information about you from the use of our website. You may give us information about you when making on online enquiry or by corresponding with us by email or post. This includes information you provide when requesting details of our services or making an application.

The personal data we collect directly on our application forms may include name(s), home and business postal and email addresses, mobile and landline telephone numbers, date(s) of birth, credit or debit card or other payment information.

If, at any point, you have any queries or would like us to remove from our systems personal data you have submitted to us, please contact our Data Protection Officer (DPO), Maria Gladysheva – maria@clarendon.uk.com.

We use Google Analytics to collect information about how people use our website to inform improvements. This includes the collection of demographic data such as location, age, gender and interests that we may use to target certain demographics using Google Advertising.

We also collect non-personal information such as IP addresses (the location of the computer on the internet), pages accessed and files downloaded. This helps us to determine how many people use our sites, how many people visit on a regular basis, and how popular our pages are. This information does not tell us anything about who you are or where you live. It simply allows us to monitor and improve our service.

How do we use the information?

  • To process requests and applications received via post, email or online forms and to contact you regarding these matters
  • To improve our website (based on how users navigate the website and feedback from users)
  • To send relevant periodic emails

We only use this information for the purposes intended. You will not receive any subsequent unsolicited communication from us or from third parties.

What information do we share?

Your information will not be sold, exchanged, transferred or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering a service which has been requested. For example, we may need to give a telephone number and address details to a third party if we are arranging a car for a child, ordering school uniform or arranging a summer course in the UK, the EU or beyond.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your data when you submit or access personal information.

All information supplied via online forms is transmitted via Secure Socket Layer (SSL) technology.

May 2018

Additional Information

Cookies

Small data files known as cookies are placed on your computer. They help by:

  • Remembering settings, so you do not have to re-enter them whenever you visit a new page
  • Remembering information you have given (e.g. your postcode or telephone number) so you do not have to re-enter them)
  • Measuring how you use the website so we can make sure it meets your needs

Our cookies are not used to identify you personally. They are just here to make the site work better for you. You can manage and/or delete these small files as you wish.

Third party cookies collected on the website include:

  • Google Analytics – standard implementation
  • Google Advertising – to allow us to target Google advertising at certain demographic groups
  • Google Maps – we may embed Google Maps on pages to show the location of various facilities. Google uses cookies to manage locations and to provide web analytics in terms of the number of times a map has been viewed and/or shared

There are also cookies that store basic data on your interactions with WordPress, the content management system running our sites.

Clarendon International Education
Innovation House
Oxford Business Park
John Smith Drive
Oxford OX4 2JY
UK